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Server gets $2,000 tip, but restaurant says it can’t process a tip that big

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A server in Texas acquired a $2,000 tip as an early Christmas present however she will’t get a single cent. Her employer stated they’ll’t course of a tip greater than $500.

SAN ANTONIO — A neighborhood server acquired a $2,000 tip as an early Christmas present, however she will’t get a single cent. Her employer stated they’ll’t course of a tip greater than $500.

Emily Bauer says she’s been a server for about two weeks at Pink Hook Seafood and Bar situated on northwest loop 410. She stated on Sunday, it was a busy day on the restaurant and she or he was working a whole lot of tables. She stated a pair was sitting in her part and the person was empathetic in the direction of her.

“I stored apologizing. I’m sorry. I’m being gradual. He was similar to, I perceive. He additionally, talked about he owned eating places. So he knew how arduous it was to be a server,” recalled Bauer. “He truly didn’t need the remainder of his order. He was like simply cancel the whole lot. Cancel the whole lot and provides me the ticket. So, I stated okay. I gave him the ticket.”

Bauer stated the couple left and she or he grabbed the ticket. She stated she didn’t discover the tip quantity till she went behind the drink station on the restaurant. The person had given her $2000 and wrote a be aware that stated: “Merry Christmas! Preserve working arduous!”

“I used to be like wait. I simply opened it and began crying. I used to be like oh my god! My youngsters! I’m going to spend all of it on my youngsters,” stated Bauer whose boys are 2 years outdated and 5 months outdated. “I used to be like oh my god. I’ve by no means had a Christmas the place I’ve been in a position to like splurge on them.”

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However Bauer hasn’t been in a position to get a single cent from her tip. She stated the system on the restaurant wouldn’t enable her to course of the cash. She stated her supervisor advised her the restrict of a tip is $500. The opposite servers instructed the restaurant give Bauer 4 funds of $500 however she stated they refused.

“I don’t assume it’s our accountability as a server to say: oh you possibly can’t tip me that a lot I’m sorry. Oh no, there’s a restrict I’m sorry. If that’s the case, there needs to be indicators posted on the eating places or the receipt to say there’s a restrict of $500,” stated Bauer. “All people I’ve talked to has been like I’ve by no means heard of that earlier than. If it’s left to you and signed by that particular person, then you must have the ability to get it.”

Bauer stated her supervisor advised her the person who left the tip known as the restaurant and was dissatisfied that she couldn’t take it. Bauer stated she desires to contact the person however her supervisor did not take down the person’s data. She has already posted the ticket on her Fb and hopes the beneficiant tipper will hear her phrases of gratitude.

“Regardless that I can’t obtain it, thanks. Thanks for having such a giant coronary heart. This world is crammed of tousled individuals. It’s like, how did he know I wanted that?” stated Bauer.

KENS 5 reached out to the overall supervisor to get the restaurant’s facet however didn’t hear again. This story will likely be up to date when and if we obtain a response.

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